Service management: operations,strategy information technology/ 8e
Fitzsimmons, James A
Service management: operations,strategy information technology/ 8e Fitzsimmons, James A - 8th ed. - Chennai McGraw hill education 2018 - xviii,524p.
9789353161149
Service industries -- Management Service enterprise Managing service operations Service Management Globalization services
658 / FIT
Service management: operations,strategy information technology/ 8e Fitzsimmons, James A - 8th ed. - Chennai McGraw hill education 2018 - xviii,524p.
9789353161149
Service industries -- Management Service enterprise Managing service operations Service Management Globalization services
658 / FIT