Total quality management /2nd ed.

Besterfield ,Dale H.

Total quality management /2nd ed. - 2nd ed. - New Delhi Pearson Education Asia 2001 - x,533p.

81-7808-270-5

658.56:65

658.56:65 / BES

University Library
Cochin University of Science and Technology
Kochi-682 022, Kerala, India