Speak right for a call centre job:

Raina, Arjun

Speak right for a call centre job: a complete training guide for international telephone interface - New Delhi Penguin Books India 2004 - 296p.

0-14-303205-4

English speaking skills-call centre Effective speaking Communication skills

820.085(036) / RAI R

University Library
Cochin University of Science and Technology
Kochi-682 022, Kerala, India