Lean six sigma for service: how to use lean speed and six sigma quality to improve services and transaction
George, Michael L.
Lean six sigma for service: how to use lean speed and six sigma quality to improve services and transaction - - New Delhi Tata McGraw-Hill 2003 - xiv, 386p.
0-07-058258-0
Six sigma Quality management Management techniques
658.56
Lean six sigma for service: how to use lean speed and six sigma quality to improve services and transaction - - New Delhi Tata McGraw-Hill 2003 - xiv, 386p.
0-07-058258-0
Six sigma Quality management Management techniques
658.56