Service quality management in hospitality and tourism
Kandampully, Jay
Service quality management in hospitality and tourism - - Mumbai Jaico Publishing House 2008 - xvi, 339p
9788179927434
Hospitality industry - Management Tourism - Management Leisure idustry - Management
392.72
Service quality management in hospitality and tourism - - Mumbai Jaico Publishing House 2008 - xvi, 339p
9788179927434
Hospitality industry - Management Tourism - Management Leisure idustry - Management
392.72