Success at the enquiry desk:successful enquiry answering every time
Buckley Owen, Tim
Success at the enquiry desk:successful enquiry answering every time - 5th ed. - London Facet Publishing 2006 - xx,134p
9781856046008
Information services Electronic publishing Libraries - Customer services Reference service
030
Success at the enquiry desk:successful enquiry answering every time - 5th ed. - London Facet Publishing 2006 - xx,134p
9781856046008
Information services Electronic publishing Libraries - Customer services Reference service
030