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High tech high touch

Jurewicz, Lynn

High tech high touch library customer service through technology Lynn Jurewicz and Todd Cutler - New Delhi Ess Ess publications 2009 - viii, 142p.

ISBN: 9788170005797

Subjects--Index Terms: Libraries and the internet Public services (Libraries)-Technological innovations Customer services-Technological innovations Library web sites-Technological innovations

Universal Decimal Class. No.: 021.1:004.738.5 / JUR

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