Customer relationship management (Record no. 110351)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00545nam a22001817a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20151215125913.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 100203t xxu||||| |||| 00| 0 eng d |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | KUM |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9788177226225 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Kumar, Alok |
| 9 (RLIN) | 16202 |
| 245 ## - TITLE STATEMENT | |
| Title | Customer relationship management |
| Remainder of title | Concepts and application |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | New Delhi |
| Name of publisher, distributor, etc. | Biztantra |
| Date of publication, distribution, etc. | 2007 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xviii, 350p. |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Customer relationship management |
| -- | Custmor research |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Sinha, Chhabi |
| 9 (RLIN) | 16200 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Sharma, Rakesh |
| 9 (RLIN) | 16201 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Date last checked out | Cost, replacement price | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | School of Management Studies | School of Management Studies | General Stacks | 02/03/2010 | 1 | 658.812 KUM | SMS024117 | 09/06/2010 | 09/06/2010 | 0.00 | 02/03/2010 | Books |