Customer relationship management (Record no. 116300)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00453nam a22001577a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20151215130414.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 120621t xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9788120332850 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | MUK |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Mukerjee,Kaushik |
| Relator term | author |
| 9 (RLIN) | 23010 |
| 245 ## - TITLE STATEMENT | |
| Title | Customer relationship management |
| Remainder of title | a strategic approach to marketing |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | Delhi |
| Name of publisher, distributor, etc. | PHI |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xvi,167p |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Customer Relationship Management |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Book Bank |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | School of Management Studies | School of Management Studies | 06/21/2012 | 658.812 MUK | SMSBB0712 | 06/21/2012 | 06/21/2012 | Book Bank | ||||||
| Dewey Decimal Classification | School of Management Studies | School of Management Studies | 06/26/2012 | 658.812 MUK;1 | SMSBB0744 | 06/26/2012 | 06/26/2012 | Book Bank | ||||||
| Dewey Decimal Classification | School of Management Studies | School of Management Studies | 06/26/2012 | 658.812 MUK;2 | SMSBB0745 | 06/26/2012 | 06/26/2012 | Book Bank |