Electronic customer relationship management (Record no. 323489)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00550nam a22001817a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20220519144959.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 100315t xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9788120329942 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | FJE |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Fjemestad, Jerry |
| Relator term | Editor |
| 9 (RLIN) | 17335 |
| 245 ## - TITLE STATEMENT | |
| Title | Electronic customer relationship management |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | New Delhi |
| Name of publisher, distributor, etc. | P.H.I. Learning |
| Date of publication, distribution, etc. | 2009 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xiii,210p. |
| 490 ## - SERIES STATEMENT | |
| Series statement | Advances in management information systems |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Customer relationship management |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Romano, Nicholas.C. |
| 9 (RLIN) | 17334 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
No items available.