Total quality management /5e. (Record no. 329696)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01071nam a22003017a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20220519151111.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 190401b xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9789353066314 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.401 |
| Item number | BES '2019' |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Besterfield, Dale H. |
| Relator term | Author |
| 9 (RLIN) | 398 |
| 245 ## - TITLE STATEMENT | |
| Title | Total quality management /5e. |
| Statement of responsibility, etc. | Besterfield, Dale H. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 5th ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | Chennai |
| Name of publisher, distributor, etc. | Pearson India |
| Date of publication, distribution, etc. | 2019 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Other physical details | xxi, 622p. |
| Dimensions | Book |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | TQM- Total quality management- obstacles- benefits- leadership- principles- tools- techniques |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Customer satisfaction |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Performance appraisal- Performance measures |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Problem solving methods |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Quality management systems- ISO- registration- standards- requirements |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Safety management system- Occupational health |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Quality engineering |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Besterfield-Michna, Carol |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Besterfield, Glen H |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Besterfield-Sacre, Mary |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Urdhwareshe, Hemant |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Urdhwareshe, Reshmi |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | School of Management Studies | School of Management Studies | General Stacks | 04/01/2019 | 658.401 BES '2019' | SMS027079 | 04/01/2019 | 04/01/2019 | Books | |||||
| Dewey Decimal Classification | School of Management Studies | School of Management Studies | 02/26/2020 | 658.401 BES '2019';1 | SMS027238 | 02/26/2020 | 02/26/2020 | Books |