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Measuring Customer Satisfaction and Loyalty

By:

Hages, Bob E

Material type: Text

Text

TextPublication details: USA ASQ Quality 2010Description: xvii,287pISBN:

9788122427998

Subject(s):

Cusstomer satisfaction

DDC classification:

658.812 HAY

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University Library
Cochin University of Science and Technology
Kochi-682 022, Kerala, India