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Service management and operations

By: Contributor(s): Material type: TextTextPublication details: New Jersey Prentice-Hall of India 2000Edition: 2nd edDescription: xx,583pISBN:
  • 0-13-081338-9
ISSN:
Subject(s): DDC classification:
  • 658.64
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University Library
Cochin University of Science and Technology
Kochi-682 022, Kerala, India