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Improving your measurement of customer satisfaction: a guide to creating, conducting, analyzing and reporting customer satisfaction measurement programs

By: Material type: TextTextPublication details: New Delhi Wheeler Publications 1997ISBN:
  • 8175441305
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DDC classification:
  • 658.812
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Holdings
Item type Current library Call number Status Date due Barcode
Books Books School of Marine Sciences 658.812 N7 (Browse shelf(Opens below)) Available MS011835

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Cochin University of Science and Technology
Kochi-682 022, Kerala, India