TY  - BOOK
AU  - Stone, Florence M.
TI  - How to resolve conflicts at work: a take-charge assistant book
SN  - 9788120337435
U1  - 658.405 3 
PY  - 2009///
CY  - New Delhi
PB  - PHI learning private Ltd.
KW  - Communication gaffes
KW  - Pro-active solutions
KW  - Personality conflicts
ER  -