Gupta, Vikas <br/><br/>
Call center  training course kit 

 - New Delhi  Dreamtech press  2003 
 - 375p.  Including CD 
<br/><br/><label>ISBN: </label>9788177223453 
<br/><br/><label>Subjects--Index Terms: </label>Call centre industry  Computer skills  Managing stress   Accent training 
<br/><br/><label>Dewey Class. No.: </label>658.054 678  / GUP