Fjemestad, Jerry <br/><br/>
Electronic customer relationship management 

 - New Delhi  P.H.I. Learning  2009 
 - xiii,210p. 
 - Advances in management information systems .
<br/><br/><label>ISBN: </label>9788120329942 
<br/><br/><label>Subjects--Index Terms: </label>Customer relationship management 
<br/><br/><label>Dewey Class. No.: </label>658.812  / FJE