Peelen Ed <br/><br/>
Customer relationship management  

 - Delhi  Pearson   2011 
 - xvi, 433p 
<br/><br/><label>ISBN: </label>9788131725405 
<br/><br/><label>Subjects--Index Terms: </label>Marketing 
<br/><br/><label>Dewey Class. No.: </label>658.812  / PEE