Mukerjee,Kaushik <br/><br/>
Customer relationship management  a strategic approach to marketing 

 - Delhi  PHI 
 - xvi,167p 
<br/><br/><label>ISBN: </label>9788120332850 
<br/><br/><label>Subjects--Index Terms: </label>Customer Relationship Management 
<br/><br/><label>Dewey Class. No.: </label>658.812  / MUK