Kumar.V. <br/><br/>
Customer Relationship Management  A database approach 

 - Delhi,  Wiley India  2006 
 - xxiv,323p 
<br/><br/><label>ISBN: </label>8126509139 
<br/><br/><label>Subjects--Index Terms: </label>Customer Relationship Management 
<br/><br/><label>Dewey Class. No.: </label>658.812  / KUM