TY - BOOK AU - Heymann,Jody AU - Barerra,Magda TI - Profit at the bottom of the ladder: creating value by investing in your workforce SN - 9781422123119 (alk. paper) U1 - 658.3HEY PY - 2010/// CY - Boston, Mass. PB - Harvard Business Press KW - Profit KW - workforce KW - Human Resource Management ER -