TY  - BOOK
AU  - Anupindi, Ravi... [et al.].
AU  - Anupindi,Ravi
TI  - Managing business process flows/2e: principles of operations management 
SN  - 9788131722268
U1  - 658.5 
PY  - 2008///
CY  - Noida
PB  - Pearson
KW  - Production management
KW  - Process control
N1  - Includes index
ER  -