TY  - BOOK
AU  - Mizuno, Shi  Ed. by 
AU  - Akao, Yoji  Ed. by
TI  - QFD: :the customer - driven approach to quality planning and development
SN  - 9288311221
PY  - 1994///
CY  - Tokyo
PB  - Asian productivity organisation
KW  - Production management - quality
KW  - Quality function deployment
ER  -