Falin, G. I. <br/><br/>
Retrial queues / 
G.I. Falin and J.G.C. Templeton. 
 - Madras:  Chapman & Hall,  1997. 
 - xi, 328 p. ; 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>0412785501 
<br/><br/><label>Subjects--Index Terms: </label>Queueing theory 
<br/><br/><label>Universal Decimal Class. No.: </label>519.872  / FAL