Gross, Donald. <br/><br/>
Fundamentals of queueing theory.- 3rd ed. / 
Donald Gross, Carl M. Harris. 
 - 3rd ed. 
 - New York :  Wiley,  c2002. 
 - xi, 439 p. ; 
<br/><br/><label>ISBN: </label>0471170836 (cloth : alk. paper) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Queuing theory.
<br/><br/><label>Universal Decimal Class. No.: </label>519.872  / GRO'02