Breuer, Lothar. <br/><br/>
Introduction to queueing theory and matrix-analytic methods / 
by L. Breuer and D. Baum. 
 - Dordrecht, The Netherlands :  Springer,  c2005. 
 - xiv, 271 p. :  ill. ; 
<br/><br/><label>ISBN: </label>9781402036309 (hbk.) 1402036302 (hbk.) 9781402036316 (ebook) 1402036310 (ebook) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Queuing theory.<br/>Markov processes.
<br/><br/><label>Subjects--Index Terms: </label>Matrix-analytic methods 
<br/><br/><label>Universal Decimal Class. No.: </label>519.872  / BRE