TY - BOOK AU - Breuer,Lothar AU - Baum,D. TI - Introduction to queueing theory and matrix-analytic methods SN - 9781402036309 (hbk.) PY - 2005/// CY - Dordrecht, The Netherlands PB - Springer KW - Queuing theory KW - Markov processes KW - Matrix-analytic methods ER -