Uppal,R K <br/><br/>
Customer relationship management in Indian banking industry 

 - New Delhi  New Century  2008 
 - xii,246p. 
<br/><br/><label>ISBN: </label>9788177081527 
<br/><br/><label>Subjects--Index Terms: </label>management  Indian banking 
<br/><br/><label>Dewey Class. No.: </label>336.71:65(540)  / UPP