TY  - BOOK
AU  - Schlickman, Jay J.
TI  - ISO 9000 quality management system design: optimal design rules for documentation, implementation, and system effectiveness
SN  - 0-87389-389-0
U1  - 519.248 
PY  - 1998///
CY  - USA
PB  - ASQ Quality press
KW  - Quality management
ER  -