Allen, Derek R. <br/><br/>
Analysis of customer satisfaction data. 

 - New Delhi  New Age International publishers  2010 
 - xvii,243p. 
<br/><br/><label>ISBN: </label>9971-51-329-3 
<br/><br/><label>Subjects--Index Terms: </label>Multivariate statistical analysis 
<br/><br/><label>Dewey Class. No.: </label>519.237  / ALL