Hill,Larry B. <br/><br/>
The model ombudsman 

 - New Jersey  Princeton university press  1976 
 - 411p. 
<br/><br/><label>ISBN: </label>0-691-07579-4 
<br/><br/><label>Subjects--Index Terms: </label>Ombudsman 
<br/><br/><label>Universal Decimal Class. No.: </label>351.941  / HIL