Lovlock, Christopher <br/><br/>
Services marketing: people technology and strategy/7th ed. 

 - 7th ed. 
 - New Delhi  Pearson  2016 
 - xxi,683p  
<br/><br/><label>ISBN: </label>1259026833 
<br/><br/><label>Dewey Class. No.: </label>005:658.916  / LOV