Lytle, John F. <br/><br/>
What do your customers really want?    here's a sure-fire way to find out 

 - New Delhi  Excel books  1993 
 - xi, 238p.    
<br/><br/><label>Subjects--Index Terms: </label>Management 
<br/><br/><label>Dewey Class. No.: </label>658.834  / LYT