TY - BOOK AU - Ingram, Thomas N AU - LaForge, Raymond W AU - Avila, Ramon A AU - Schwepker, Charles H AU - Williams , Michael R TI - Sales management/5e: analysis and decision making SN - 9789812542731 U1 - 658.81 PY - 2005/// CY - Singapore PB - Thomson KW - Directing the salesforce KW - Describing the personal selling function KW - Determining salesforce effectiveness and performance ER -