TY  - BOOK
AU  - Kaplan, Robert S. 
AU  - Norton, David p. 
TI  - Strategy maps: converting instangible assets into tangible outcomes 
SN  - 1-59139-134-2
PY  - 2004///
CY  - Boston
PB  - Harvard Business School press 
KW  - Strategic planning
KW  - Intagible property-management
KW  - Human capital
KW  - Management
ER  -