TY  - BOOK
AU  - Barkley,Bruce T
AU  - Saylor,james H
TI  - Customer-driven project management: building quality into project processes
SN  - 0-07-136982-1
U1  - 658.401 3 
PY  - 2001///
CY  - New York
PB  - McGraw Hill
KW  - Project management
KW  - Total quality management
ER  -