Reena Alias <br/><br/>
Emotional display rules and emotional labour strategies as antecedents of stress related outcomes among the customer interface employees of private sector hospital in Kerala 

 - Kochi  School of Management Studies   2017 
<br/><br/> PhD Thesis 
<br/><br/><label>Subjects--Index Terms: </label>Stress  emotional labour strategies  emotional labour- antecedents  hospital employees- emotional labour