TY - BOOK AU - Vonderembse, Mark A TI - Crisis in higher education: a customer-focused, resource management resolution SN - 9781138032538 U1 - 378.73 PY - 2018/// CY - London PB - CRC Press KW - Education KW - Higher KW - United States KW - Finance KW - Educational change KW - Customer focused resource management KW - Redesigning curriculum and pedagogy KW - Reforming administration and management ER -