TY  - BOOK
AU  - Theodosius, Catherine
TI  - Emotional labour in health care: the unmanaged heart of nursing
SN  - 9780415409544
U1  - 658.382 
PY  - 2008///
CY  - London
PB  - Routledge
KW  - Emotions
KW  - Nursing care- psychology-medical care
KW  - Emotional labour
KW  - Emotion and personal and social identity
KW  - Reflexive emotion management
ER  -