Consumer protection, automated shopping platforms and EU law
- New York Routledge 2020
- xi, 267 p. 26 cm.
- Markets and the law .
This book looks at two technological advancements in the area of e-commerce, which dramatically seem to change the way consumers shop online. In particular, they automate certain crucial tasks inherent in the 'shopping' activity, thereby relieving ..."--Provided by publisher.
This book looks at two technological advancements in the area of e-commerce, which dramatically seem to change the way consumers shop online. In particular, they automate certain crucial tasks inherent in the ‘shopping’ activity, thereby relieving consumers of having to perform them. These are shopping agents (or comparison tools) and automated marketplaces. It scrutinizes their underlying processes and the way they serve the consumer, thereby highlighting risks and issues associated with their use. The ultimate aim is to ascertain whether the current EU regulatory framework relating to consumer protection, e-commerce, data protection and security adequately addresses the relevant risks and issues, thus affording a ‘safe’ shopping environment to the e-consumer.
9781472424273
Information-related risks: bad purchase decisions and frustration of consumer expectations Unreliable transactions and traditional fraud risks Risks relating to data protection (and privacy) on automated marketplaces Risks to data integrity, data authentication and non-repudiation (transactional security) Automated-contract validity and contractual liability in cases of mistaken contracts Defective or damage-causing platform services and damage recoverability Business & Company Law Electronic commerce -- Law and legislation -- European Union countries. Electronic commerce -- Law and legislation. Intelligent agents -- Law and legislation -- European Union countries. Jurisprudence & General Issues European (EC) Law Socio-Legal Studies Economics, Finance, Business & Industry Business, Management and Accounting Production, Operations & Information Management e-Business Intelligent agents -- Law and legislation. European Union countries.