TY  - BOOK
AU  - McMains, Michael J
AU  - Mullins, Wayman C
TI  - Crisis negotiations : managing critical incidents and hostage situations in law enforcement and corrections
SN  - 9781455776474
U1  - 005.94 
PY  - 2014///
CY  - London
PB  - Routledge
KW  - Crisis Management
ER  -