Ahmed, Pervaiz K. <br/><br/>
Internal marketing: tools and concepts for customer-focused management 

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 - Oxford  Butterworth-Heinemann  2002 
 - x, 299p.   
<br/><br/>   
<br/><br/><label>ISBN: </label>0-7506-4838-4 
<br/><br/><label>ISSN: </label>
<br/><br/><label>Subjects--Index Terms: </label>Internal marketing  Customer management 
<br/><br/><label>Dewey Class. No.: </label>658.8