TY  - BOOK
AU  - Shikarpur, Deepak
AU  - 
TI  - BPO digest
SN  - 81-86172-89-0
U1  - 658(100) 
PY  - 2004///
CY  - Pune
PB  - Ameya Prakashan
KW  - BPO (Business Process outsourcing)
ER  -