Kambhammettu, Shyam Sunder <br/><br/>
Customer experience management: concepts and applications 

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 - Hyderabad  ICFAI Press  2005 
 - x, 209p.   
<br/><br/>   
<br/><br/><label>ISBN: </label>81-89333-13-5 
<br/><br/><label>ISSN: </label>
<br/><br/><label>Subjects--Index Terms: </label>Strategic Marketing  Customer experience management  Distribution- Economics  Merchandising  Marketing  Direct selling  Farm- produce  Sales management  Telemarketing  Business  Management 
<br/><br/><label>Dewey Class. No.: </label>658.89