TY  - BOOK
AU  - Zakkariya, K.A.
AU  - Francis, C A; guided by
TI  - Intelligent use of emotions in personal selling: a study into the effect of emotional intelligence on the performance of sales executives(Thesis)
PY  - 2008///
CY  - Kochi
PB  - School of management studies, CUSAT
KW  - Sales management
KW  - Sales executives-performance appraisal
KW  - Sales executives - emotional intelligence
N1  - Thesis
ER  -