Dix, Colin  <br/><br/>
Front office operations  
Colin Dix and Chris Baird 
 - 4th ed. 
 - New Delhi  Pearson  2011 
 - v. 218p. 
<br/><br/><label>ISBN: </label>9788131701560 
<br/><br/><label>Subjects--Index Terms: </label>Hospitality industry Customer satisfaction Guest accounting 
<br/><br/><label>Universal Decimal Class. No.: </label>640.4  / DIX