Dhawan, R K  <br/><br/>
Public grievances and the lokpal 

 - 2nd ed. 
 - New Delhi  Synergy books  2012 
 - xi, 351p. 
<br/><br/><label>ISBN: </label>9789382059073 
<br/><br/><label>Subjects--Index Terms: </label>Administrative machinery Citizens - grievances 
<br/><br/><label>Universal Decimal Class. No.: </label>35.07  / DHA