Das, Ranjan <br/><br/>
Strategic management of services  frameworks and cases 

 - Delhi  Oxford University Press  1997 
 - 435p.  Book  
<br/><br/> School of Management Studies- Commerce 
<br/><br/><label>ISBN: </label>0195641701 
<br/><br/><label>Subjects--Index Terms: </label>Advanced Management  Business administration  Management  Marketing  
<br/><br/><label>Dewey Class. No.: </label>658.8  / DAS