TY  - BOOK
AU  - Das, Ranjan
TI  - Strategic management of services: frameworks and cases
SN  - 0195641701
U1  - 658.8 
PY  - 1997///
CY  - Delhi
PB  - Oxford University Press
KW  - Advanced Management
KW  - Business administration
KW  - Management
KW  - Marketing
N1  - School of Management Studies- Commerce
ER  -