Tiwana, Amrit <br/><br/>
The essential guide to knowledge management  e-business and CRM applications 

 - New Delhi  Pearson Education Asia  2001 
 - xxiii, 315p.  Book  
<br/><br/> School of Management Studies 
<br/><br/><label>ISBN: </label>8178083264 
<br/><br/><label>Subjects--Index Terms: </label>Knowledge management  E-business  
<br/><br/><label>Dewey Class. No.: </label>658.054 678  / TIW